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These special conditions governing the operation and functioning of the service of distance selling (online) services PEPE MILAN SL, with CIF B-02342285 and registered office in Pol. Ind. El Mugrón II - Fase C/ Panaderos, bajo - Nave 2, 02640, Almansa, Albacete.
1. PURPOSE OF SERVICE
1.1. The service object distance selling of PEPE MILAN SL is marketing in the Spanish territory and Member States of the European Union, and the services provided at all times by PEPE MILAN SL (the "Service"). They are typical of PEPE MILAN SL. Use of the Service attributes the condition of user of the Service (hereinafter the "User") and expresses the full acceptance of all these special conditions ("Special Conditions"), which, together with the General Conditions for provision of the services offered by PEPE MILAN SL will be permanently accessible on the website www.pepemilan.com.
1.2. The services provided by PEPE MILAN SL whose recruitment can be done through www.pepemilan.com or through the toll-free numbers set by PEPE MILAN SL at all times, shall be governed by the General Conditions of Service Contract (postpaid) or card (prepaid) or any other conditions provided by the user, must be accepted by users in the process of distance contracts and that will be duly confirmed by PEPE MILAN SL User upon completion of the recruitment process.
1.3. PEPE MILAN SL reserves the right to unilaterally change at any time and without notice, presentation, configuration and content of the Service, as well as the particular conditions required to use the Service, which shall apply to procurements made from of the time.
2.1. Procurement. The Service makes available to users through the Web site www.pepemilan.com and telephone numbers set by PEPE MILAN SL at all times, various products and services marketed by PEPE MILAN SL, whose recruitment will take place through the completion by the User of the various forms which present throughout the entire purchase process and express acceptance by the User of these Particular Conditions and all conditions applicable to the product and / or service contracted.
In the contracting process through the Web site www.pepemilan.com, sending the form (using the right-click) once completed, ending the recruitment process and implies full acceptance by the User of the commercial proposal of PEPE MILAN SL and the conditions applicable. PEPE MILAN SL keep a copy for your own records in computerized form of such employment.
In the recruitment process www.pepemilan.com website, provided that the user is a legal person shall be required in addition to the above actions the user to send some documentation. Once this documentation has been verified by PEPE MILAN SL comes to an end the process of distance selling.
2.2. Confirmation of recruitment. Once the process of distance selling, PEPE MILAN SL will provide the User a confirmation of the purchase made, including all the conditions applicable to the product and / or service contracted. If a transaction fails for any reason, PEPE MILAN SL will notify the user. To the extent otherwise permitted by law, PEPE MILAN SL shall have no liability with respect to the User for failed transactions.
In the booked via the website www.pepemilan.com, PEPE MILAN SL made by sending the confirmation e-mail confirmation of the contract and the conditions applicable to it. For its part, the contract concluded by telephone, PEPE MILAN SL will deliver the User a copy of the conditions applicable to such employment at the time of delivery of the order at the address given by the User.
3.1. The payment order that the user will choose when placing the order, from among the payment methods allowed by PEPE MILAN SL. Users may choose to pay by credit card (Point of Sale BBVA - Banco Bilbao Vizcaya Argentaria, credit or debit cards, bank transfer or through Paypal.
Payment by credit card or debit card. Payments can be made through the POS Terminal BBVA - Banco Bilbao Vizcaya Argentaria. The POS is a collection method that allows establishments to accept payment from customers without cash. Clients make payment by credit card or debit card that is guaranteed by a financial institution.
BBVA - Banco Bilbao Vizcaya Argentaria operates with Visa, MasterCard and 4B systems, so that establishments adhered to these systems can accept this payment method, ensuring the collection of sales as submitted invoices to the bank from which they are customers . The card with which payment is made must be owned by the user who has contracted products and / or services PEPE MILAN SL.
Payment via paypal. The payment of the products you can buy on our website is usually by payment service PayPal. Keep proof of the transaction for any inquiries or complaints. it has contracted products and / or services PEPE MILAN SL.
Payment by bank transfer. Users who wish may make purchases via bank transfer to the following account opened IBAN:ES30 0182 7527 6102 0160 5441 , owned by PEPE MILAN SL. In these cases, the user must conform option "transfer payment", the shipment will be made from time PEPE MILAN SL verify that funds have been correctly received.
3.2. The service credit card payment will be managed by the BBVA - Banco Bilbao Vizcaya Argentaria.
3.3. PEPE MILAN SL excludes all liability in connection with the confidentiality and security of information and data provided by the Customer on payment of their electronic or telephone purchases by credit card, to the extent that the treatment of such information and data not you are solely under the control of PEPE MILAN SL.
4.1 Once accepted the order, we will proceed to service ad hoc footwear manufacturing, in relation to the specifications shown in the card catalog of the website.
4.2 Each item ordered specifically manufactured according to the custom settings you chose.
4.3 Because the manufacturing service is made exclusively for each customer and order, such activity is considered complete service, so it may not request refunds on the product, welcoming us to the point A) of the list of exceptions to the right of withdrawal drafted in the annex to the end of the exhibition.
5.1 Upon completion of the hiring process by filling out the necessary forms and accepting the conditions applicable to the product and / or service contract, PEPE MILAN SL proceed to manufacture the order, specified in the previous point, whose estimated time delay stipulated in 10 working days.
From this date, the order will be managed and will be delivered through a courier service. The logistics operator proceed to send the order to the address given by the User.
5.2 The order must be received personally by the user who will have to prove their identity by presenting their National Identity Card (or equivalent), or, instead, who is within the prescribed proof of identity and address, and shall sign the delivery note.
5.3 The logistics operator (messaging) delivered the order on the date indicated (if possible, in case of delivery outside the country, Canary and Balearic Islands, Ceuta and Melilla) in the email order confirmation received by the customer. Within five (5) working days of PEPE MILAN SL confirm acceptance of the order, the courier will contact the user by sending a text message to confirm the delivery date.
5.4 Nevertheless and for information purposes, the estimated time of delivery, have since PEPE MILAN SL has contacted the user and the product subsequently manufactured, are:
Manufacturing: maximum 20 working days
Shipments peninsula: 2 business days.
Shipments to Europe: From 4-6 business days.
Shipments to the rest of the world: From 6-8 business days.
5.5 You acknowledge that these terms are an estimate and that these shipments may be delays that are not dependent PEPE MILAN SL.
5.6 It is understood that the user withdraws from the contract if it is not in the address designated in any of the two (2) attempts of delivery will be managed by PEPE MILAN SL by logistics operator.
5.7 The cost of shipping. Unless otherwise specified for a particular order specifically provided, the costs of packaging, packaging and delivery of products and / or services, as well as (if applicable) VAT and other taxes that apply are Account User, who shall pay along with the price and in the same way chosen to enforce payment of the price.
6. SERVICE AVAILABILITY
6.1. PEPE MILAN SL does not guarantee the availability and continuity of the Service or the suitability for any purpose or utility to perform any particular activity, nor its infallibility.
6.2. To the extent permitted by applicable law, PEPE MILAN SL excludes all liability for damages of any kind that may be due to lack of availability or continuity of the service, lack of fitness for a particular purpose or utility users may have attributed to the Service and Service failures.
7. PERSONAL DATA
7.1. For the purposes of compliance with the provisions of Law 15/1999, of December 13, Protection of Personal Data and other regulations, PEPE MILAN SL informs the user that personal data that users provide to Throughout the hiring process will become part of a file owned services PEPE MILAN SL, with CIF B-02342285 and registered office in Pol. Ind. El Mugrón II - Fase C/ Panaderos, bajo - Nave 2, 02640, Almansa, Albacete.
7.2. Customer / user declares that all and each of the data provided to PEPE MILAN SL in the procurement procedure are correct and authorizes PEPE MILAN SL to verify, if necessary, correcting the data.
7.3. Fields marked with an asterisk in the forms or indicated as mandatory for the telephone contracting process that occur throughout the recruitment process are mandatory. His were incomplete or incorrect completion prevent checkout.
The user has available the Service User, also by mail at the address or email to email@example.com. By any of these means, the user may present his claim within a maximum of 5 days of receipt and PEPE MILÁN SL will contact you and if the situation requires you will give the reference number of the claim and if so requested by a document proving their presentation and content. If the User is dissatisfied with the response of PEPE MILAN SL, within a month you can complain to the appropriate Arbitration Board or to the Secretary of State for Telecommunications and the Information Society.
9. PRODUCT WARRANTY
9. 1. During the period of 15 days after the user buy the product / service if your manufacturing is seen in background and incorrectly and is not in accordance with the manufacturerÂ´s specifications, you can choose, for free , by replacing the product / service.
9.2. In any case, PEPE MILAN SL require prior assessment of the product / service to determine what is your problem and if the chosen option is not disproportionate to the cost of own product / service.
The relationship between PEPE MILAN SL and the User shall be governed in all respects by the Spanish legislation.
INFORMATION ON THE EXERCISE OF THE RIGHT OF WITHDRAWAL
The user has the right to withdraw from this contract within 5 calendar days, since the payment of the order and specifying the reason, provided that the order is not in production.
To exercise the right of withdrawal, the User may notify the decision to PEPE MILAN SL firstname.lastname@example.org by email or by postal mail addressed to PEPE MILAN SL, Pol. Ind. El Mugrón II - Fase C/ Panaderos, bajo - Nave 2, 02640, Almansa,
To meet the withdrawal period it is sufficient that the communication concerning the exercise by the user of this right is sent before the expiry of the deadline.
CONSEQUENCES OF WITHDRAWAL
In case of withdrawal by the User, PEPE MILAN SL will return all payments received by the user, except for those made in respect of handling provided that the product meets the conditions for return (with the exception of the additional costs resulting from the choice by its share of a mode other than the least expensive type of standard delivery offer) without undue delay delivery, and in any event no later than 14 calendar days from the date on which they report PEPE MILAN SL of its decision to withdraw from this contract. PEPE MILAN SL shall make such reimbursement using the same means of payment used by the User for the initial transaction, unless the user has expressly provided otherwise; in any case, will not incur any fees as a result of repayment.
EXCEPTIONS TO THE RIGHT OF WITHDRAWAL:
The right of withdrawal shall not apply to contracts relating to:
a) The provision of services, once the service has been fully implemented, when the performance has begun, with the express consent of the consumer and user and recognition on their part that is aware that, once the contract it has been fully implemented by the employer, you will have lost their right of withdrawal.
b) The supply of goods or the provision of services whose price depends on market fluctuations outside the employerÂ´s control, which may occur during the withdrawal period.
c) The supply of goods made to the consumerÂ´s specifications or clearly personalized and user.
d) The supply of goods that are liable to deteriorate or expire rapidly.
e) The supply of sealed goods which are not suitable for return due to health protection or hygiene and were unsealed after delivery.
f) The supply of goods after delivery and taking into account their nature have been inseparably mixed with other goods.
g) The supply of alcoholic beverages whose price has been agreed at the time of concluding the contract of sale and that can not be delivered within 30 days, and the actual value depends on fluctuations in the market that the employer can not control.
h) contracts where the consumer and user has specifically requested the entrepreneur who visit them to undertake urgent repairs or maintenance; if, on this visit, the employer pays additional services specifically requested by the consumer or goods other than replacement parts necessarily used in performing the maintenance or repair, the right of withdrawal should apply to those additional services or goods .
i) The supply of audio or video recordings or sealed sealed computer software which were unsealed by the consumer and user after delivery.
j) the supply of newspapers, periodicals or magazines, with the exception of subscription contracts for the supply of such publications.
k) contracts concluded at a public auction.
l) The provision of accommodation to serve purposes other than housing, transportation of goods, car rental, food or recreation-related services if the contract provides for a date or a specific implementation period.
m) the supply of digital content which is not supplied on a tangible medium if the performance has begun with the express prior consent of the consumer and user knowledge on his part that consequently loses his right of withdrawal.
IN CASE OF RETURN OF PRODUCT MUST meet these conditions:
The User must return all the material that came with the package in its original packaging in perfect condition and including all original accessories Sales package contents (chargers, batteries, etc.) in perfect condition, in their original bags if they come bagged, with protective lenses, and well screens and no signs of misuse or manipulation. Along with the product the user has to send PEPE MILAN SL the purchase invoice. Before returning the money or send new product PEPE MILAN SL will have to verify the status of packaging and accessories item. If the product does not comply collected, manifestly, these requirements, PEPE MILAN SL will return it to the user, charging the normal retail price in the current account or credit or debit card that the user has made in the process high.
Only the user is responsible for the decrease in value of assets resulting from other than necessary to establish the nature, characteristics and functioning of the goods handling.
If the user requests that the provision of services to begin during the withdrawal period, PEPE MILAN SL shall pay a proportionate amount to the part of the service already provided by the time we communicated its withdrawal, in relation to the total object contract.
MODEL FORM OF WITHDRAWAL
(Only complete and return this form if you wish to withdraw from the contract)
Attn PEPE MILAN SL, with CIF B-02342285 and registered office in Pol. Ind. El Mugrón II - Fase C/ Panaderos, bajo - Nave 2, 02640, Almansa, Albacete.
Hereby I inform / communicate (*) to desist from my / we gave our (*) contract of sale of the following goods * / provision of the following service (*)
Request for / received (*)
Name of consumers and users or consumers and users
Consumer and home user or consumer and user
Signature of consumer and user or consumer and user (only if this form is notified on paper)
In ________, to ____ of ________ 20 ----
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